Shipping policy

Pawderpur processes and ships orders within 2-5 business days from the date of purchase, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

 

Shipping times are estimates provided by the carrier and are not guaranteed. Pawderpur is not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control. Delivery times may vary based on location and selected shipping method.

 

Please ensure that your shipping address is entered correctly at checkout. Pawderpur is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an address error, reshipping costs will be the responsibility of the customer.

 

If your order arrives damaged, missing items, or incorrect, please contact us within 7 days of delivery with your order number and photos so we can assist you. Once an order has been marked as delivered by the carrier, Pawderpur is not responisble for lost or stolen packages.

 

At this time, we ship to the United States only. Shipping rates are calculated at checkout.